A leading global pharmaceutical company had an existing water treatment system that they were using to produce USP grade water; consisting of a softener, 2 pass reverse osmosis system and elec-trodeionization (EDI) as the final polisher to achieve water conductivity as per standards.
The client’s existing electrodeionization system, with another manufacturer’s EDI, was not able to deliver consistent product water quality. The feed water quality was ˛fluctuating, and their existing EDI stack failed due to extensive scaling. The client’s production was adversely affected. Service also became a key issue as the customer was not satisfied with the existing EDI manufacturer’s support and service. They started exploring other EDI options, and expected their new EDI supplier to understand the problem and work closely to resolve quality concerns as soon as possible.
The client required an EDI system,
which could deliver consistent product water quality on a continuous basis irrespective of variation in feed water conditions
that could be an easy retrofit to replace the existing system.
with a low lead time for delivery, since production was impacted.
